Privacy Policy

Last Updated: 2025

Welcome to Elevate Solar (“we,” “us,” or “our”).

We value your privacy and strive to protect your personal information in compliance with applicable privacy laws and regulations.

1. Information We Collect

We may collect and use your information, including but not limited to:

Contact Information: such as your name, phone number, email address, and other contact details. Communication Data: details of our communications with you, including AI-generated or automated messages, calls, and texts.

2. How We Use Your Information

Your information is used to enhance our communication with you, including but not limited to:

Sending relevant information via call, text, or email. Improving our services, including through automated and AI-generated messages. Contacting you with reminders, follow-ups, or updates about our products and services.

3. Consent for A2P Messaging and AI-generated Communication

By using our services, you consent to receive Application-to-Person (A2P) communications from us. This includes:

Text Messages and Calls: automated messages, reminders, updates, and promotional information. AI-Generated Messages: messages created using AI technology to provide tailored information, answers to inquiries, and assistance with service-related matters.

These messages may be automated but will always align with your preferences and the purpose for which you provided your contact information.

4. How to Manage Communication Preferences

You may opt out of automated or AI-generated communications at any time by replying “STOP” to any text message or by contacting us at

[email protected]. Please note that some communications, such as service notifications, may be necessary for the continued provision of our services and cannot be opted out of.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

6. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we do, we will notify you by updating the date at the top of this policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at

[email protected]

.

This Privacy Policy applies to all interactions with

Elevate Solar

.

SMS and Data Sharing Disclosure

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.